The processor asks for proof in a format you do not have time to assemble.
H196 / Small merchants & operators
A chargeback arrives. Build the evidence before the deadline.
Start with the dispute notice and the evidence already in your folders. See what supports the case, what is missing, and which proof belongs in the response.
Dispute notice + order evidence
Bring the file you already use. We are testing whether this is the right next step.
or drop a file · PDF, DOCX, XLSX, CSV
No file leaves your browser in this test.
We are measuring interest, not accepting files yet.
THE MOMENT
You already know the work. The friction is in the handoff.
The order is real, but the evidence is spread across five places.
You need to know what is missing before the response window closes.
WHAT THIS JOB WOULD RETURN
One reviewable output, built from the files already in your workflow.
The first test is deliberately small. It is not a new platform, a permanent dashboard, or an autonomous decision-maker. It is a clear receipt you can check, copy, and use in the work you already do.
- Chargeback or dispute notice
- Order, delivery, and customer communication records
- Optional processor response template
Reason-code response packReviewable
Reason code
Merchandise / service not received
MatchedMerchandise / service not received
Fulfillment proof
Tracking + delivery timestamp found
FoundTracking + delivery timestamp found
Missing item
Customer communication after delivery
MissingCustomer communication after delivery
Does this sound like the file on your desk?
Start at the measured step. Nothing leaves your browser in this experiment.